Overview

Thank you for considering my custom book binding and rebind services. As a perfectionist and lover of books, I take great pride in the quality and durability of my work. To demonstrate my commitment to customer satisfaction, I offer a lifetime warranty on all my custom binding projects.

Warranty Coverage

This warranty covers the following types of damage or defects:

• Cover Fabric Tears: This includes any rips or fraying in the material used to cover your book, whether it's cloth, leather, or another fabric.

• Damaged Spine or Cover: This refers to any structural issues with the book's spine or cover, such as cracks, breaks, or noticeable misalignments.

• Loose Pages: This means any pages that have detached from the binding or are in danger of falling out due to weak binding.

• Torn or Broken Stitches: This covers any damage to the stitching that holds the pages together, whether it's torn, broken, or unraveling.

• Glue Coming Undone: This involves issues where the adhesive used to secure the pages or the cover is failing, causing parts to come loose.

• Other: If you have an issue that is not mentioned here, please reach out to me to discuss potential options.

Limitations and Conditions

Although my lifetime warranty covers many types of defects and damage, some limitations and conditions apply:

• Misuse or Abuse: This warranty does not cover damage resulting from intentional misuse, abuse, or neglect of the book.

• Alterations or Modifications: If someone other than me has altered or modified your book, this warranty will be void.

Replacement Policy

In the event that your book is beyond repair due to severe damage, wear and tear, or if it's been compromised by environmental factors like water, fire, or extreme heat, I offer a replacement service at a reduced fee of $100. The recreation of the book will not begin until this fee is paid in full. If you require a replacement, please contact me to start the process.

Claiming Warranty Service

If you need to make a warranty claim, here's what to do:

1. Contact Me: Reach out to me by clicking on the “File a Claim” button below or by emailing jess@jestercatbinding.co

2. Provide Documentation:

   • Name

   • Order number and/or Title/Author of the book

   • Description of the damage and/or how it occurred

   • Photos of the book’s condition

3. Return the Book: If I ask you to, please send the book back for inspection and repair. I'll cover the cost of return shipping.

Final Notes

As long as the book was made by me, regardless of how it came into your hands, I will fix it. This lifetime warranty is my way of showing that I stand behind my work and value your trust. If you have any questions or need assistance, feel free to contact me.

Thank you for choosing my bookbinding service. I look forward to keeping your books in great shape for years to come.